Privacy Policy

Privacy Policy

Effective Date: July 22, 2025

Business Name: ListSplit Solutions, LLC

Location: Clayton, North Carolina

Contact Email: Jessica@listsplitsolutions.com

1. Introduction

This Privacy Policy explains how ListSplit Solutions, LLC ("we," "us," or "our") collects, uses, shares, and protects your information when you visit our website or use our services, including virtual assistant services, cohosting support, and digital product purchases.

2. Information We Collect

We collect personal and business-related information when you:

  • Visit our website

  • Fill out contact forms or book a service

  • Purchase a product or service

  • Provide business data (e.g., occupancy rates, calendar access, STR metrics)

  • Communicate with us via email or platforms like HoneyBook or Wave

This may include:

  • Name, email address, and phone number

  • Billing and payment information

  • STR platform details (Airbnb/VRBO, etc.)

  • Property/business performance information (such as occupancy or revenue, if you share it)

  • Device and usage data, such as IP address, browser type, and interactions with our website

  • Communications data, including details of your support requests or inquiries

3. How We Use Your Information

We use your information to:

  • Provide and manage your services

  • Communicate with you about your account

  • Send digital products and service updates

  • Improve our offerings and customer support

  • Personalize your experience and tailor services to your needs

  • Detect and prevent fraud or unauthorized activities

  • Send occasional marketing emails (you can unsubscribe at any time)

  • Comply with legal obligations

4. How Your Information is Shared

We do not sell or rent your personal information. We only share your data:

  • With service providers we use to run our business (e.g., payment processors like HoneyBook and Wave). We require these providers to maintain confidentiality and use your data only as necessary.

  • When legally required (e.g., subpoenas or court orders)

  • If you give us explicit permission

  • In aggregated or anonymized form that cannot be linked to you personally, for analytical or marketing purposes

5. Cookies and Analytics

We may use cookies or analytics tools, such as Google Analytics, to better understand how visitors use our website and to improve user experience. Cookies may include session cookies (which expire when you close your browser) and persistent cookies (which remain until deleted). You can disable cookies in your browser settings, though some features of the site may not function correctly.

6. Data Security

We take reasonable steps to protect your data, including secure platforms for payments and encrypted storage. We retain personal data only as long as necessary to provide services and comply with legal obligations. However, no internet transmission is 100% secure, and you use our site at your own risk.

7. Third-Party Links

Our website may contain links to third-party sites (e.g., payment processors, STR platforms). We are not responsible for the privacy practices of those websites. We encourage you to read the privacy policies of any third-party sites you visit from our website.

8. Your Rights

You can:

  • Request to view, update, or delete your personal data

  • Opt out of marketing emails at any time

  • Request to restrict or object to how we process your personal data in certain situations

  • Request a copy of your personal data in a structured, machine-readable format (data portability)

  • Contact us to ask how your data is used

Email us at Jessica@listsplitsolutions.com for any data-related requests.

9. Children’s Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect data from minors.

10. Policy Updates

We may update this Privacy Policy from time to time. When we do, we will update the "Effective Date" at the top. Continued use of our site or services after changes means you accept the updated policy. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or our data practices, please contact us at: Jessica@listsplitsolutions.com