Why Every Airbnb Host Needs a Digital House Manual (and What to Put In It)
If you’ve been hosting for more than five minutes, you already know how it goes:
“How do I get into the house?”
“What’s the Wi-Fi password again?”
“Where do we park?”
“The TV says ‘no signal,’ help!”
One or two questions isn’t a big deal. But answering them over and over again? That gets old real fast.
That’s exactly why every host should have a digital house manual. It keeps all the essential info in one place, and guests can access it anytime … without blowing up your phone.
So… what is a digital house manual?
It’s basically a guidebook for your place, but online instead of printed. Guests can pull it up on their phone and instantly see:
How to check in
Where to park
What to do with trash
How to work the thermostat, TV, or coffee maker
Local spots they’ll love
It’s simple. And it makes your life way easier.
Why it matters
Here’s what a solid house manual does for you:
Cuts down on repetitive messages
Helps prevent bad reviews
Makes check-in go smooth
Shows guests you’re organized
Covers you if something goes wrong
Basically… a good manual protects your time, your sanity, and your reputation.
What to include (simple + visual always wins)
Check-In & Arrival
Parking instructions (add photos!)
Door code & lock info
Any lighting tips for late arrivals
House Rules (clear, but friendly)
Quiet hours
Smoking policy
Pet rules
No parties/events
Appliances & Tech
Wi-Fi network & password
TV/streaming instructions
Thermostat help
Laundry notes
Pool or hot tub basics (if you have them)
Checkout Steps
(keep it short!)
Trash
Towels
Lock up
Anything extra you expect
Safety Info
Property address
Fire extinguisher & first aid locations
Emergency contact number
Nearest hospital or urgent care
Local Favorites
Restaurants
Grocery stores
Coffee shops
Attractions + seasonal tips
People travel for the experience- help them find it!
Where should your digital manual live?
Hosts have options:
A guidebook platform
A PDF linked in messages
A QR code in the home
Make it super easy to find:
✔ Right after booking
✔ Before arrival
✔ Inside the property
Hosting should feel easier — not stressful
A digital house manual = fewer interruptions + happier guests.
Smooth arrival → Confident stay → Better reviews → More bookings
It’s one of the highest ROI tools for hosts. Period.
Need help creating one?
At ListSplit Solutions, I professionally design digital house manuals that:
✨ Reduce guest questions
✨ Boost communication & reviews
✨ Reflect your brand + property vibe
✨ Keep guests informed without you babysitting
Want one made for you?
📩 Jessica@ListSplitSolutions.com
🌐 ListSplitSolutions.com
Set up your guests for success - and give yourself a little breathing room. You deserve it. <3